Privacy Policy for ROWI Teen & Parent Wellness Centers (Updated May 29, 2024)
This Privacy Policy explains how ROWI Teen & Parent Wellness Centers (“ROWI,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website or engage with our services.
Introduction
ROWI Teen & Parent Wellness Centers is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and your rights concerning this information.
Information We Collect
At ROWI, we may collect various types of information to provide our services effectively:
- Personal Information: When you visit our website or utilize our services, we may collect personal information such as, but not limited to, your name, contact information, demographic details, insurance information, and billing/payment information.
- Usage Data: We may collect information about your interaction with our website, including your IP address, browser type, operating system, and browsing behavior.
- Cookies and Similar Technologies: ROWI may use cookies and similar technologies to enhance your browsing experience and collect data about how you use our website.
How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing and improving our services
- Personalizing your experience
- Communicating with you
- Analyzing trends and website performance
- Marketing and advertising purposes (with your consent where required by law)
Sharing Your Information
ROWI may share your personal information with third parties in the following circumstances:
- With your consent
- To comply with legal obligations
- To contractors, service providers and other third parties we use to support our business and who are bound to keep this information confidential and use it only for the purposes for which we disclose.
- In connection with a merger, acquisition, or sale of assets
Your Rights and Choices
You have certain rights regarding your personal information, including the right to access, correct, or delete your data. You may also opt-out of certain data processing activities, such as marketing communications.
SMS Terms & Conditions
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your California Privacy Rights Regarding Direct Marketing Information
California residents have the right to request information from a company regarding the manner in which it shares certain categories of personal information with third parties for their direct marketing purposes, in addition to the rights set forth above.
Under California law, you have the right to send us a request at the designated address listed below in the “Contact Us” section to receive the following information or to opt-out:
- The categories of information we disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year;
- The names and addresses of the third parties that received the information; and
- If the nature of the third party’s business cannot be determined from their name, examples of the products or services marketed.
To make such a request, please provide sufficient information for us to determine if this applies to you, and attest to the fact that you are a California resident. Please also provide a current California address for our response. You may make this request in writing to us at the below address. Any such request must include “California Privacy Rights Direct Marketing Information Request” in the first line of the description, and include your name, street address, city, state and ZIP code. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through the address provided for this purpose below. Note that responsive information may be provided in a standardized format that is not specific to you.
Our Policy on “Do Not Track” Signals under the California Online Protection Act
We do not support Do Not Track. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable “Do Not Track” by visiting the “Preferences” or “Settings” page of your web browser.
ROWI tracks users across time and over different websites or platforms.
Third parties may collect data that relates to you. We cannot control third parties’ responses to do-not-track signals or other such mechanisms. Third parties’ use of data relating to you and responsiveness to do-not-track signals is governed by their respective privacy policies.
Data Security
ROWI implements appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Children’s Privacy
Some of our services are directed towards individuals under the age of 13. We do not knowingly collect personal information from children without parental consent.
Changes to This Privacy Policy
ROWI reserves the right to update this Privacy Policy periodically. We will notify you of any changes by posting the revised policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, or would like to opt-out, please contact us at 3155 Old Conejo Rd., Newbury Park, CA 91320 or 800-721-7694.